Enabling better care and improving lives since 1977

Our story begins in 1977 in the small seaside town of Felixstowe on the beautiful Suffolk Coast. Back then, three siblings from the Webber family wanted to bring life-changing innovations, like the newly created mobility scooter, to the coastal community they called home. Taking the plunge, they opened a first-of-a-kind mobility shop under the name MedicAids.

With hard work and an innate belief in helping others, they did what they set out to do. Using what has become our signature can-do approach and the rapid advance of assistive devices, they established a solid reputation for improving lives. It was a way of doing things that set this little company – known as Felgains from 1985 – on course to make big waves in the future.

(At this point, everyone asks: why Felgains? We’ll let you in on it. Our founders simply combined Felixstowe and Gainsborough Road, where they worked!)

From those early years, we’ve grown up to become trusted experts in the mobility and patient handling sectors, and Felgains is now a second-generation family firm

The products we offer and the markets we serve have evolved and expanded, as we’ve steadfastly pursued our mission of harnessing innovation to enable better care and improve lives.

Our most recent years have seen us work nationally to pioneer a new model of falls response in community care, backed by our vision to eliminate ambulance callouts to minor and no injury falls. We’ve enabled care providers to achieve reductions of up to 90%, relieving one of the biggest pressures on NHS services. Never afraid of uncharted waters, we’re keeping at the forefront as we channel our innovation into solving the challenges of moving and handling in acute care.

So, that’s an introduction to us. Today, we serve the NHS, care providers and private individuals across the UK through our Clinical and Mobility divisions. The journey of the last 45 years has been one of growth and change, but our values endure. We may not always have been the loudest voice, but we’ve been quietly changing thousands of lives for the better. Really, it’s about you.

Our Vision

To be the most valued specialist in care equipment.

Our Mission

Harnessing innovation to enable better care and improve lives.

Our Values

The traits and behaviours we live and breathe each and every day.


Impart inspiration at every touchpoint


An upbeat growth mindset


Looking after our customers and team members


Trusted by our customers to do the job right


The inner drive to exceed expectations and challenge the status quo

Serving you through our Clinical and Mobility Divisions

Get to know the people you'll meet
Meet the team

Interested in joining the team?

We value people who take their work seriously and who care about each other, the quality of our products and – above all – our customers.

Find out more on our Careers Page
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