Why visit our showroom?

Most of our products are listed right here on our website, but we know that nothing beats seeing them in person.

Visiting our showroom gives you the opportunity to test drive our larger products, such as armchairs and scooters. You can also browse our smaller, everyday items, and occasionally there's a real bargain to be had!

Visiting in person also opens you up to our in-house experts, Elizabeth and Linda. With a combined experience of 70 years in healthcare, what this dynamic duo don't know about home living products isn't worth knowing.

We're always fully stocked with tea, coffee and biscuits, and we've got all the time in the world to make sure we find the right aid for you. Whether that's a walking stick to get you back on your feet, a range of incontinence products for a family member, or a scooter to get you out and about.

Space and Access

As you'd expect, our showroom is fully accessible, with a disabled toilet and Changing Places facility. The car park is right in front of the entrance, which is step-free. Inside, the showroom is spacious enough for wheelchairs, and our mobility zone has a large area for test drives.

How to find us

Opening hours
Monday – Friday: 08:00 – 16:00

See below for details on our Christmas opening times.

Seasonal Opening Times

We would like to take this opportunity to thank you for all ongoing custom!

With the end of the year approaching soon, we'd like to let you know our opening times over the festive period.

 
Friday 21st December Open for business as usual – 08:00-17:00*. Orders to be placed by 14:00 for guaranteed delivery before Christmas

Monday 24th December Open for business as usual – 08:00-17:00*

Tuesday 25th December – Tuesday 1st January Closed. For urgent enquiries and orders please contact us on customerservices@felgains.com or call 01473 741144 which will give an emergency contact number for product issues/breakdowns.

Wednesday 2nd January Reopen for business as usual

* The Showroom is open 08:00-16:00.

If you have any questions, please let us know. We hope you have an enjoyable break and look forward to working with you during 2019.

Let us know you're coming...

You're free to pop in at any time, but why not let us know you're planning a visit? We'll pop the kettle on...


  • If you've provided your phone number, Elizabeth or Linda might give you a call if you couldn't make the above date. Don't worry, we'll only call once, and we'll never pass your details on.
  • By clicking the button below, I confirm that the above details are correct and that I have read and agreed to the terms and conditions and privacy statement.
 


 
“We would like to express our genuine gratitude for your professional approach to the installation of our stairlift. All of your staff involved have been extremely helpful and friendly and the fitters have done an excellent job with the installation. The stairlift is fantastic and it will most certainly be life changing for my mum; it means that she will still continue to live at home independently.” Mrs Bailey
“We would like to thank all the staff for the excellent service we received in the supply and fitting of the stairlift and the supply of the reclining chair. From the first minute we walked into the showroom we were looked after so very well. All the staff were very helpful and advised of the best products suitable for our daughter. She is very pleased with them.” Mr and Mrs Neville
“Many thanks for your part in making my dream for my cousin come true at last. She is delighted with the stairlift and cannot speak highly enough of the care and consideration of your fitter.” Mrs Robinson
“It is now five weeks since we received our recliner chairs and they are proving very comfortable. We would like to thank you for all the time and care you gave to making sure we bought the right ones for us. We very much appreciate all you did to help us.” Mr and Mrs James
“I would like to take this opportunity to let you know how impressed I was by the installation team, they were highly efficient and kindness personified.” Mrs Helen
“Thank you for your prompt and professional service, such as is seldom encountered.” Mr Clarke