Stairlift grants vs buying directly: which option is right for you?

If you need a stairlift, one of the first decisions you may face is whether to apply for a stairlift grant or buy a stairlift directly from a specialist provider.

Both options can work, but they suit different situations. This guide compares stairlift grants vs buying directly, so you can decide which approach is right for you or your family.

The two main ways to get a stairlift

Most people fall into one of these two routes:

• Applying for a council‑funded stairlift grant, usually through the Disabled Facilities Grant
• Buying a stairlift directly from a company like Felgains

Understanding the differences can help you avoid delays, frustration and uncertainty.

Option 1: Getting a stairlift through a grant

How stairlift grants work

Stairlift grants are usually provided through the Disabled Facilities Grant and are managed by your local council.

The process typically involves:

• Contacting your council
• An occupational therapist assessment
• A financial means test for adults
• Approval and installation via an approved supplier

Pros of stairlift grants

• Can reduce or fully cover the cost
• Suitable if your situation is stable
• No upfront expense if fully funded

Cons of stairlift grants

• Long and unpredictable waiting times
• Approval is not guaranteed
• Funding may be partial, not full
• Limited choice of stairlift models
• Less control over timescales and specification

For some people, these drawbacks are manageable. For others, they are a major concern.

Option 2: Buying a stairlift directly

Buying directly means arranging your stairlift privately through a specialist provider rather than waiting for council funding.

This is the route many people take if they:

• Do not qualify for a grant
• Cannot wait for council timescales
• Want more choice and certainty

Pros of buying a stairlift directly

Faster installation

One of the biggest advantages is speed.

• Surveys can usually be arranged quickly
• Installation can often follow shortly after
• No waiting for council approval or assessments

If stairs are already unsafe, this can be crucial.

More choice and flexibility

Buying directly gives you access to:

• A wider range of stairlift models
• More comfort and safety features
• Better solutions for curved or unusual staircases
• A stairlift chosen for your home, not just minimum criteria

This often leads to a better long‑term fit.

Greater control and peace of mind

When you buy directly, you stay in control of:

• The specification
• The installation date
• Ongoing servicing and support

There is no uncertainty around approval or funding changes.

Cons of buying directly

• An upfront cost is involved
• Funding is personal rather than council‑provided

However, many people are eligible for VAT relief, which can reduce the overall cost.

Side‑by‑side comparison

Stairlift grants

• Lower or no cost if approved
• Long waiting times
• Limited choice
• Approval not guaranteed

Buying directly

• Faster installation
• More choice and flexibility
• Full control over the process
• Upfront cost, but clearer outcome

Why surveying and installation experience matters

Whether buying directly or after a grant decision, the quality of the survey and installation is critical.

A stairlift must be:

• Properly assessed for your staircase
• Safely installed
• Reliable and easy to use

At Felgains, we have over 45 years of experience surveying and installing stairlifts across Ipswich, Suffolk and East Anglia.

Our process includes:

• Thorough in‑home surveys by experienced assessors
• Honest advice about what will and will not work
• In‑house installation by trained technicians
• Clear explanations, with no pressure or hard selling

This experience is especially important for curved, narrow or complex staircases.

Can you explore both options at the same time?

Yes. Many people choose to:

• Start the grant application
• Speak to a stairlift specialist at the same time
• Compare timescales and options before deciding

This allows you to make a confident, informed decision without rushing.

Which option is right for you?

A stairlift grant may suit you if:

• You can manage the stairs safely for now
• Your situation is stable
• You are comfortable waiting

Buying directly may be better if:

• Stairs are already unsafe
• You need a solution quickly
• You want more choice and certainty
• You do not qualify for funding

Safety, independence and peace of mind are often the deciding factors.

How Felgains can help

We regularly support people who are:

• Deciding between grants and private purchase
• Waiting for council decisions
• Looking for fast, expert advice without pressure

Our team is happy to talk through both options honestly.

Speak to a trusted stairlift advisor

If you are weighing up stairlift grants vs buying directly, we are here to help.

Call 01473 741144 or visit our Ipswich showroom to speak to a trusted advisor and arrange a no‑obligation assessment.