June 8, 2023 | Terry Smith

What training is required to use the Raizer Lifting Chair?

Some of the most common questions we get from prospective buyers and users of the Raizer lifting chair are about training; what training is required, what training do we provide, and what does training cost?

The purpose of writing this article is to answer all questions regarding Raizer training, aiming to give you all the information you require here on our website. 

Training session being carried out in a care home for the Raizer Lifting Chair

What training is required to use the Raizer lifting chair?

The Raizer chair is known to be very simple and easy to use; it’s impossible to assemble incorrectly and requires minimal input from the responder. Most private individuals that purchase the Raizer will be able to use it straight away, using the included quick-guide and our online training video

That being said, we recommend that all professional users of a Raizer lifting chair should undergo some form of training, whether that be face-to-face or virtual training.

Training is a particularly important factor for organisations such as NHS ICBs that are doing large roll-outs of Raizer lifting chairs to the likes of care homes and dom care services, as the implementation and training has a big impact on the success of such projects. 

Related article: How Do ICBs Implement HelpFall And The Raizer Lifting Chairs?


Does Felgains provide training?

Yes, supporting our clients and customers with training is something we take very seriously at Felgains, and we offer a range of training options to suit your needs. 

For professional users of the Raizer lifting chair, such as care homes, hospitals, falls response, and ambulance services, we offer the following two training options:

1. Free virtual training, hosted on Microsoft Teams 

2. Face-to-Face Train the Trainer sessions, which include:

  • Live Raizer demonstration and training at your preferred location
  • Q&A session
  • Competency checklist to assist you in cascading the training to non-attendees
  • Training certification issued to all attendees

For private individuals that have purchased the Raizer, you may choose not to have a training session at all, and instead, you can just watch our online training video


How much does a training session cost?

A free Raizer training session is included in the overall cost of a Raizer lifting chair, which you can choose to have face-to-face or virtually. 

If additional training is required, we offer two options:

1. Virtual training, hosted on Microsoft Teams –  Free of charge

2. Face-to-Face Train the Trainer sessions – £225 exc. VAT per session

If you’re from an organisation such as an ICB and looking to do a project with a number of Raizer chairs, we will tailor our offering to suit your requirements, and as a result, the costs outlined above may differ. 



Related articles

How To Use The Raizer 2 Lifting Chair To Lift A Fallen Person; A Step-By-Step Guide

How Do You Buy the Raizer Lifting Chair?

Who Is The Raizer Lifting Chair For And Who Is It Not For?



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Terry Smith

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