September 25, 2025

HeartVets, Exeter | Bespoke ImageFlow Fluoroscopy Stretcher

Background

HeartVets is an independent, specialist-led cardiology referral and diagnostics service for the assessment and treatment of cardiorespiratory problems in veterinary patients, predominantly dogs, cats and horses.

The team at HeartVets carry out a high volume of diagnostic imaging procedures and interventions every week. This requires equipment that not only integrates seamlessly with their C-arm but also enhances efficiency and comfort for both patients and clinicians.

Challenge

HeartVets’ existing Stille imaging table had broken and consequently could no longer be relied upon for their busy caseload.

The team needed a replacement quickly, but a replacement Stille table was out of the question due to budget constraints. Additionally, lower-cost off-the-shelf imaging tables did not meet their specific needs.

Their key requirements included:

Seamless compatibility with their C-arm
A higher platform for the effective treatment of dogs
A clean design without profiling, siderails or universal attachment rails
A manouvrable table that could fit through their doorways
A reliable solution that could withstand daily use in a high-demand setting

Finding a partner who could deliver a tailored solution, while also supporting the practice in the interim, was essential to maintaining continuity of patient care.

Solution

After considering their options, HeartVets chose to work with Felgains, selecting the ImageFlow Stretcher as the base solution. What set Felgains apart was our agility; we were able to act quickly and adapt the ImageFlow stretcher to HeartVets’ exact requirements.

We worked closely with the HeartVets team to understand their clinical workflow and specific challenges. Together, we developed a customised version of the ImageFlow Stretcher, adjusting the design to create a platform perfectly suited to cardiology imaging of animals.

Recognising the urgency of the situation, we also provided a temporary solution to cover the period while the bespoke unit was being built to order. This allowed the HeartVets team to continue their scheduled procedures without interruption, ensuring no impact on patients or clients.

HeartVets’ customised ImageFlow stretcher in situ:

Impact and Results

The customised ImageFlow Stretcher now plays an integral role in HeartVets’ daily procedures. The tailored design integrates seamlessly with their C-arm, providing the height and functionality needed for effective imaging and treatment of animals.

The benefits to HeartVets include:

Improved efficiency – procedures are now carried out more smoothly because the equipment is designed for their exact needs
Continuity of service – the temporary solution provided by Felgains meant there was no disruption to clinical activity while waiting for the custom build
Long-term reliability – the ImageFlow is robust and built for the high demand of the HeartVets centre
Financial savings – the ImageFlow was a significantly more cost-effective option compared to a replacement Stille table, saving the team around £40,000.