About Us

Here at Felgains, we enable better care.

Smarter Innovation

We bring products to the market that provide operational efficiencies and commercial savings for funding bodies and commissioners. Through innovation, we enhance the quality of life for those receiving care. And our products are designed to reduce the risk of injuries for caregivers.

We talk to our customers to understand their pain points, and use our market experience and insight to develop new products that meet these needs. Our specialist advice and consultative approach delivers a customised solution that enables commissioners and providers to improve health outcomes. And we apply innovative thinking to all that we do – in our approach to meeting customer needs and bringing new solutions to the market – enabling better care.

Exceptional Customer Support

Our ability to listen to our customers with empathy, means that they trust us to deliver the right solution. By adopting a customer-centric approach, we nurture long lasting relationships. Our expertise, advice and support is readily accessible and delivered direct by real people in a personal way, and having carers and physiotherapists on our team brings frontline knowledge and experience to overcome the common challenges in patient handling. We provide comprehensive product user training support on all key products including 1-1 personal training, product demonstrations, product trials, video training provision and telephone support.

We have the resources to create an evidence-based business case, deliver full implementation, and provide ongoing support and data collection, which enables commissioners to realise the full benefits of our products across a local health system. We go the extra mile to support our customers, visiting them at home or at their workplace to help with product set-up and operation.