About Us

Here at Felgains, we enable better care.

Smarter Innovation

We bring products to the market that provide operational efficiencies and commercial savings for funding bodies and commissioners. Through innovation, we enhance the quality of life for those receiving care. And our products are designed to reduce the risk of injuries for caregivers.

We talk to our customers to understand their pain points, and use our market experience and insight to develop new products that meet these needs. Our specialist advice and consultative approach delivers a customised solution that enables commissioners and providers to improve health outcomes. And we apply innovative thinking to all that we do – in our approach to meeting customer needs and bringing new solutions to the market – enabling better care.

Exceptional Customer Support

Our ability to listen to our customers with empathy, means that they trust us to deliver the right solution. By adopting a customer-centric approach, we nurture long lasting relationships. Our expertise, advice and support is readily accessible and delivered direct by real people in a personal way, and having carers and physiotherapists on our team brings frontline knowledge and experience to overcome the common challenges in patient handling. We provide comprehensive product user training support on all key products including 1-1 personal training, product demonstrations, product trials, video training provision and telephone support.

We have the resources to create an evidence-based business case, deliver full implementation, and provide ongoing support and data collection, which enables commissioners to realise the full benefits of our products across a local health system. We go the extra mile to support our customers, visiting them at home or at their workplace to help with product set-up and operation.

Our Vision

To be the most valued specialist in care equipment.

VENDLET Cost Benefit Calculator - 1

Our Mission

Harnessing innovation to enable better care.

Our Values

These are the traits and behaviours we live and breathe each and every day






Impart inspiration at every touchpoint An upbeat growth mindset Looking after our customers and team members Trusted by our customers to do the job right The inner drive to exceed expectations and challenge the status quo
"I was extremely impressed with the service we received. Felgains staff were always willing to help on the phone, when I attended in person and when they visited us here. We are grateful for and impressed by the honesty and integrity of your company and would not hesitate to use you again or recommend you to others."
"Thank you for all your ongoing support. Where would we be without you?"
"Thank you for your patience. Your two employees who visited my home and installed the hoist were lovely and outstanding in their professionalism."
"The team at Felgains are not afraid of a challenge; they have assisted me on numerous occasions to equip new services for people with complex and multiple needs. They act as a great resource for OT’s and are happy to get involved in problem solving discussions; regularly coming up with innovative and cost effective solutions. The staff at Felgains are person-centred and a no-pressure approach helps to make clients with learning difficulties feel at ease."
"The Vendlet V5S is fab for pupils and staff. The pupils love it; it offers better positioning for personal care; for staff there is not so much rolling or stretching – both of which movements put strain on the back; personal care is now quicker; the disposable sheets are great; each pupil has their own."
"A small note to thank you and everyone at Felgains for your support to build ten Changing Places in Essex. Coming into an established project, as you did, at late notice is no mean feat, and to do so and be so enthusiastic and expert with very tight timescales is very much appreciated. All the staff at Felgains were friendly and professional and brought a wealth of knowledge to a new venture."
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Interested in joining the Felgains team?

Has what you’ve just seen whetted your appetite?

If you are a … that … , then Felgains may well be the place for you…

Please send your CV along with a covering letter to [email protected] and we will be in touch!



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