Felgains response to Covid-19: Protect | Support | Enable

We’re living through a pandemic, but care must go on. Here at Felgains, we’re focussing on what matters to you. This is our plan for Covid and beyond;

 

Protect: keeping you safe

Being COVID-Secure so we can keep you safe

 

Support: get help when you need it

Adapting to maintain our essential services to you

 

Enable: carry on caring and living independently

Making it easier for care to carry on

Here are practical measures we are taking;

National and Local Product Demonstrations, Assessments and Installs

Demonstrations of products to be virtual where practical, with on-site assessments to continue where necessary (subject to availability).

  • Surgical masks and gloves are worn by all staff
  • Screening questions will be asked prior to visits

Felgains Ipswich Mobility Showroom

Open normal hours – Monday-Friday, 8am to 4pm.

Home Deliveries for those unable to visit the showroom

Same-day delivery is available for any customer within a 10-mile radius who is unable to visit the showroom.

  • Contactless delivery where possible
  • Surgical masks and gloves are worn by all staff
  • Social distancing where possible (and appropriate measures when not possible)

 

By implementing this simple plan, we will be able to protect, support and enable care to carry on, whether it be in Care Homes, Health and Social Care, or private individuals maintaining independence.